TE WHARE HUKAHUKA'S GOVERNANCE REVIEW & TRAINING HELPS YOUR BOARD ENSURE IT IS OPERATING SAFELY, IDENTIFY KEY AREAS TO IMPROVE AND HAVE A PLANNED APPROACH TO STRENGTHENING YOUR GOVERNANCE PERFORMANCE.

We look at the key areas that make an organisation’s governance work well and help your board to identify what is working and what you should improve on to take your governance practice to the next level.

Te Whare Hukahuka works with organisations that are passionate about making a difference in their communities and that put in the effort to create lasting change. After confirming your organisation's commitment, our team will guide you through a six-step process over six weeks.

1. NGĀ WHAKAARO - GOVERNANCE DIAGNOSTIC

We will send all of your board members a diagnostic survey with a range of questions about your governance practice to get you thinking about the key behaviours and processes in place in your organisation. The diagnostic should take roughly 30-60 minutes to complete and can be filled in on your computer or smartphone.

2. KĒMU PATAPATAI - GOVERNANCE QUIZ

We will send all of your board members an engaging multi-choice question quiz about different elements of governance to gauge their awareness and understanding of governance. Individual responses will be confidential and an aggregated summary will be provided. The quiz should take roughly 20-40 minutes to complete on your computer or phone.

3. NgĀ PUKAPUKA - document review

We review your Trust’s key documents and compare them against some of Aotearoa's most effective organisations. We will give you a list of what you are doing well and what policies, processes and documents we feel that you are missing or could improve.

4. NGĀ KŌRERO - BOARD MEMBER interviews

1-1 sessions with up to five of your board members and GM/CEO to dive deeper into their responses provided in the diagnostic survey and unpacking their views around governance. This gives each board member the opportunity to have their say, and provides insight into what they believe needs to be improved in the organisation.

5. NGĀ KUPU TOHUTOHU - ANALYSIS & SUMMARY FINDINGS

We summarise all of the findings from the diagnostic surveys, the governance quiz, the document review and the phone interviews into a summary report. This will set out areas that your Trust is doing really well at, and the areas that can be improved to create a more effective organisation, create more community impact, and make your governance job easier.

6. HEI TIROHANGA - SESSION WITH THE BOARD

One of our governance experts will spend 45-90 minutes meeting with your board (often via video-conference) to discuss the findings from the Governance Review, offer recommendations of how issues can be resolved and identify a planned approach to addressing them.

Frequently Asked Patai

Why should our board undertake a Governance Review?

The strength of an organisation starts with governance. Governance sets the overall direction and the way the organisation operates. Too often governance boards are actually not focusing on performing their role - they are distracted by operational matters, irrelevant details or political matters. Our Governance Review provides an external and unbiased view of how your governance is really doing, and recommendations of where you can improve to create a more effective organisation. No matter how you are doing, it is also important to find ways to improve. Handy tip: Funders love seeing that your board is in the habit of reviewing governance too!

What are the different types of Governance Reviews?

There are many different types of Governance Reviews and Board Evaluations - each type looks at a different aspect of good governance. Six of the main types are set out below. Te Whare Hukahuka can provide a Governance Review that combines the first two (with the ticks).  We do not deliver the other four - these are best done by HR, legal and financial specialists.

How long will the Governance Review process take our trustees?

The Governance Review has six stages. All up this will take participants approx. 80-100 minutes in total = 30-60 minutes for the diagnostic survey + 30-60 minutes for the quiz, and 60 minutes for a phone call. We do the rest.
Note: You can expect the full Review process to be completed over six weeks.

Which documents does Te Whare Hukahuka review?

We look at what you have to share. We ideally look at your: Board Charter/Governance Manual, Trust Deed, Board Packs, Meeting minutes, Strategic Plan, Risk Register and Conflict of Interest Register. Note: Your documentation and data from the Governance Review process will be kept secure and confidential and not shared with others.

A trustee doesn’t have access to the internet. Can they still partake in the Governance Review?

Ae mārika! For those with no access to the internet or a device, there are three options:
a) They can meet up with another trustee/GM to access their device.
b) We can run through the survey and quiz with them over the phone
c) We can post them the documents to fill in manually with a return envelope.

Note: We can also post out paper copies of the final report if requested.

How do I book my phone interview?

The diagnostic needs to be completed before we can do the phone calls. When all surveys are completed we will send your trustees an email to book a suitable time for a phone call. It is a simple process with step-by-step instructions.

What if I have questions?

If you have any questions about the Governance Review process please feel free to give the team a call or drop us an email and we would be happy to help.

email us at admin@twh.co.nz

phone Manu from our team at 027 8077 891